Skincare comes with a lot of terminology and questions, and we at M. Rosen Dermatology intend to answer your questions so that you are as informed as you can be on the health of your skin. Armed with this knowledge, you can make educated and informed decisions about your treatment and the care of your skin.
What are your office hours for picking up prescriptions and product purchases?Answer:
Monday through Thursday from 8:30 AM – 5:00 PM.
Fridays from 8:30 AM – 3:00 PM.
What are the phone hours for the office?Answer:
Calls are answered Monday – Thursday from 8:30 AM to 5:00 PM.
Calls are answered on Fridays from 8:30 AM to 3:00 PM.
We make every effort to answer incoming calls, but if we are extremely busy, your call may go to an answering machine. These calls will be returned as soon as possible.
For all calls going to the nurse’s line, you must leave a message, and a nurse will return your call.
What ages of patients do you see?Answer:
Adults of any age and children 11 years old or older.
Do you accept Medicaid?Answer:
Do you accept Medicare?Answer:
Do you accept most standard health insurance?Answer:
Yes, and we will file your claim as a courtesy. Please note that benefits are determined by your insurance company. We encourage you to visit their website to make sure we are network providers for your plan.
How do I care for areas treated with liquid nitrogen?Answer:
There is no special treatment needed. The area may develop a brown scab that will peel off in 7 to 10 days. If the area becomes open, cover it with clean Vaseline and a Band-Aid, daily.
How often should I have a full skin exam?Answer:
We recommend that the general population have at least a yearly skin exam. It is felt that in most cases any skin cancer that develops within that time should still be small and easily treated. Patients with a past history of skin cancer or atypical moles should have skin exams more often. This is usually determined by Dr. Rosen.
Is a tanning bed really bad for you?Answer:
Yes. The ultraviolet rays received from tanning beds are the deep penetrating rays that are associated with the damage that predisposes one to developing malignant melanoma skin cancer.
Are you taking new patients?Answer:
Yes, but we ask that first time new patients be seen by Caroline Buehler, M.S., PA-C, because Dr. Rosen’s schedule is usually booked several months in advance. Caroline Buehler is an excellent provider and delivers the same detailed thorough care as Dr. Rosen. Once you become a patient of our practice, you can schedule an appointment with any provider.
How do I obtain a copy of my Medical Records?Answer:
Please ask the receptionists for a Medical Records Release Form that will need to be filled out. Once this is done, we are happy to provide you with a copy of your records.